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Top tips for a retail job interview

Think you've got what it takes to succeed in a retail job? You'll have to convince the employer - and this handy guide to common interview questions for retail jobs can help you do just that...

Tell me about yourself.

This is a common question to open an interview. The employer isn't just making conversation - they want to know how suitable you are for the vacancy. Concentrate your answer on your career experiences and the relevant skills that you possess.

What do you think constitutes good customer service?

This question deals with one of the most important aspects of a retail job - how you will serve the customers. As a representative of the brand, retail staff need to be professional, friendly and helpful. They should be willing to go out of their way to meet and exceed customer expectations.

Why have you applied for this position?

This question is really testing your knowledge of the brand and its products, as well as your suitability for the retail industry as a whole. In answering, be passionate and specific about how this company appeals to you and why you would like to be part of this team as opposed to the competition's team. Also discuss how you enjoy working as part of the team and dealing with members of the public.

How would you boost sales in our retail outlets?

This is an interesting question that assesses your long-term potential within the company. In your answer, concentrate on what you could do as an individual - e.g. creating a welcoming environment for the customer, ensuring that products are displayed attractively and providing informed advice to customers.

 

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