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Writing a cover letter for customer service jobs

Are you interested in a career in customer service? Your cover letter is often the determining factor with regards to whether you get a job interview or not. It's therefore worth dedicating some time and effort to. A good cover letter for customer service jobs should be enthusiastic yet professional.

So what is a good cover letter for customer service jobs? A lot depends on the position that you are applying for. However, the following sample should give you some idea about the tone and the terminology that employers are looking for.

Dear [name of contact],

Your advertisement for a Customer Service Representative really caught my eye. I'm passionate about good customer service and am particularly interested in working in the travel industry.

I've always loved working with people, but during my two years as a Customer Service Advisor, I really honed my customer service skills. I'm an efficient problem solver with a strong drive to meet and exceed customer expectations. I pride myself on my ability to put a smile on the customer's face.

As a keen traveller myself, I can appreciate the kind of information that your customers need to enjoy their holidays, and the kind of service that will keep them coming back next year. I believe that this would make me a strong asset in your team.

I am available for an interview at any time and very much look forward to hearing more from you.

Kind Regards,

[Your name]

[Your email address]

[Your phone number]

Remember that when it comes to writing a cover letter for customer service jobs, no two candidates are the same. Make sure your letter is personal and that it genuinely reflects your skills and passions - employers will respond better to a cover letter like this than one that is filled with empty buzzwords.

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